Who we are
Our website address is: https://flicklord.fun. (Trillion Cabs)
1. Payment Information & Non-Refundable Deposit
When you book a ride, we collect the necessary payment information to process the fare. Specifically, all bookings require an advance non-refundable payment of 20% of the total estimated fare. This prepayment is processed by a secure third-party payment gateway, and we only retain the necessary transaction reference data to confirm your booking. By completing a booking, you acknowledge and agree that this 20% deposit is non-refundable.
2. Usage of External Customer Reviews
How we collect and use your data
We may embed and share posts from public social media links (e.g., Facebook, Instagram, X/Twitter) that contain customer reviews and testimonials about our service on our website or marketing materials. This content is used solely for promotional and trust-building purposes. We do not use your social media profile information or posted content for any other purpose.
πDetailed Data Collection Overview
At Trillion Cabs, we are committed to transparency regarding the information we collect and how it enhances your experience. We collect different categories of data to ensure the smooth, safe, and efficient delivery of our cab booking services:
1. Information for Service Fulfillment
This data is essential for completing your booking:
- Personal Identifiers: Your name, email address, and phone number are collected when you register an account or book a ride.
- Trip Details: We collect your precise pickup and drop-off locations, trip routes, and time stamps to accurately dispatch a driver, optimize routes, and calculate the guaranteed fare.
- Communication Records: Any interactions with our customer support team (calls, emails, chat logs) are retained to track issues and improve service quality.
2. Financial and Transactional Data
- Payment Processing: We collect necessary financial information (such as card type and last four digits of the card, but never full card details) to securely process the fare. Note that all bookings require an advance non-refundable payment of 20%, which is handled via secure, encrypted third-party payment gateways.
- Transactional History: A record of your bookings, payments, and invoices is maintained for accounting and tax purposes.
3. Usage and Technical Data
- Device and App Data: We collect information about the device and operating system you use (e.g., app version, IP address) to diagnose technical issues, secure your account, and optimize the app’s performance.
- Service Improvement: Aggregated, anonymized data on service usage, popular routes, and booking patterns is analyzed internally to expand our fleet, improve driver coverage, and refine our service offerings.
Our commitment is to use your data only to provide superior service, maintain security, and honor your privacy rights.
βοΈLegal Information: Governing Your Ride with Trillion Cabs
The Legal Information section is your central resource for understanding the rules, terms, and conditions that govern your use of the Trillion Cabs service. These documents ensure a fair, secure, and transparent relationship between you and our company. By using our platform, you agree to be bound by these essential legal frameworks.
1. Terms of Service (TOS)
The Terms of Service is the primary contract between you and Trillion Cabs. It outlines the responsibilities, limitations, and agreements for all users.
- Service Usage Rules: Defines how the booking application/website may be used, including guidelines for account creation, prohibited conduct, and rules for passengers during a ride.
- Booking and Cancellation: Details the procedure for requesting a cab, including the obligation to pay the fare and a clear explanation of our cancellation windows and associated fees.
- Limitation of Liability: Clarifies our responsibility regarding delays, accidents, and service interruptions, establishing the legal boundaries of our accountability.
2. Privacy Policy
Our Privacy Policy details exactly what personal data we collect, why we collect it, and how it is secured. We prioritize transparency, especially concerning data directly related to your ride and payment.
- Data Collected: Specifies the collection of personal identifiers (name, email), trip details (GPS locations, routes), and transactional data necessary for booking fulfillment.
- Payment Clause: Explicitly addresses the collection of payment information for processing the mandatory, non-refundable 20% advance deposit. It confirms that full financial details are not stored by us but are securely handled by certified third-party payment gateways.
- Social Media Usage: Clearly states our policy for using public social media posts that feature customer reviews. This data is only used for promotional display on our site and marketing materials, and for no other data collection purposes.
3. Cancellation & Refund Policy
This dedicated policy provides precise details regarding fare adjustments, booking changes, and refunds, ensuring clarity around your prepaid deposit.
- Non-Refundable Deposit: Reinforces that the initial 20% prepayment is strictly non-refundable upon cancellation, regardless of the notice period, as this secures resource allocation and driver commitment.
- Remaining Fare: Specifies the conditions under which the remaining portion of the fare (if any was pre-paid) or a full refund (excluding the 20% deposit) is processed, such as in the rare event of a driver no-show.
4. Driver Partner Terms (and Safety Standards)
This internal-facing document is often made available to customers to build trust.
- Driver Vetting: Confirms the rigorous background checks, licensing verification, and mandatory training all drivers must undergo before accepting rides on our platform.
- Fleet Standards: Outlines requirements for vehicle maintenance, cleanliness, and insurance coverage to ensure your ride is always safe and comfortable.
π‘οΈ Digital Millennium Copyright Act (DMCA) Policy
Trillion Cabs respects the intellectual property rights of others and expects its users to do the same. This DMCA policy outlines our procedures for addressing alleged copyright infringement on our website and digital platforms.
1. Our Commitment to Copyright
As a cab booking service, while our core offering is transportation, we comply with the U.S. Digital Millennium Copyright Act (DMCA) and international copyright laws regarding all content displayed on or accessible through our website, mobile application, and digital services. We will promptly respond to valid notices of alleged infringement that are properly provided to us.
2. Notification of Infringement (Takedown Notice)
If you are a copyright owner or authorized to act on their behalf, and you believe that content available on our site infringes upon your copyrighted work, you must submit a written notification (a “Takedown Notice”) to our Designated Copyright Agent.
Your Notice Must Include the Following:
- Physical or Electronic Signature: A signature (physical or electronic) of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the Copyrighted Work: Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.
- Identification of the Infringing Material: Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Contact Information: Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address.
- Good Faith Belief Statement: A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- Accuracy Statement: A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
3. Our Response to a Valid Notice
Upon receipt of a valid and complete Takedown Notice, our procedure is to:
- Remove or Disable Access: Promptly remove or disable access to the material identified as infringing.
- Notify the Uploader: Take reasonable steps to promptly notify the user or content provider who posted the material that it has been removed or disabled.
- Repeat Infringement Policy: Terminate service access for users who are determined to be repeat infringers.
4. Counter-Notice Procedure
If you believe that your content was removed or disabled by mistake or misidentification, you may submit a Counter-Notice to our Designated Copyright Agent.
Your Counter-Notice Must Include the Following:
- Your physical or electronic signature.
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled.
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which the address is located (or if your address is outside of the U.S., that you consent to jurisdiction of the appropriate jurisdiction), and that you will accept service of process from the person who provided the original notification of alleged infringement.
We will provide the original complaining party with a copy of the Counter-Notice. If the copyright owner does not inform us that they have filed a court action seeking a court order to restrain the content provider from engaging in infringing activity related to the material, we may reinstate the material within 10 to 14 business days.